Introduction

Fropel ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services, in accordance with Indian law.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, address, and any other personal information you provide.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Service Information: Details related to the services you request or provide, including project requirements and specifications.
• Usage Data: Information about how you use our mobile application, including IP addresses, device type, operating system, and pages visited.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To facilitate the provision of services you request.
• Payment Processing: To process payments for services rendered.
• Communication: To communicate with you regarding your account, services, and updates.
• Improvement: To improve our mobile application, services, and user experience.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf, such as payment processing and data analysis.
• Legal Requirements: When required by law or in response to legal processes.
• Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Use of Location Data

We collect and use your location data to provide you with personalized services that are tailored to your specific geographic area. This information helps us to connect you with local professionals, optimize service recommendations, and enhance your overall experience on our platform. Your location data is securely stored and handled in compliance with applicable data protection laws. You have the option to enable or disable location services through your device settings. However, please note that disabling location services may affect the availability and quality of certain features.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information we hold.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can manage your cookie preferences through your mobile device settings. For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our mobile application may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@fropel.com
• Phone: 8484876325